Bamya Call, which transcribes your calls as they happen and writes the notes afterwards, now works inside Bamya.
- Calls, in the top bar, opens Bamya Call on a page inside Bamya, under the same top bar. You are signed in as yourself, with no second password.
- Menu > Call settings is where administrators set what every call uses: Preparation, Post-call summary, Objections, Highlights, Scenarios and AI instructions. A change there is in Bamya Call straight away.
- A campaign step whose channel is Phone has a Call settings tab, and any task can be a call. Prepare Bamya Call conversation sets the call up before you dial: it knows who you are talking to, and its preparation is written.
- The conversation stays linked to where it came from. The step's menu and the task list it under Bamya Call conversations, and History records it, so a colleague can find it and read how it went.